1. Destinations servicing:

We are delighted to offer international shipping to fashion enthusiasts around the world. Whether you're in Canada, Singapore, Abu Dhabi, New York, United Kingdom or any other part of the globe, we'll ensure that you have a seamless and smooth experience with us.

2. Shipping Rates

Shipping rates may vary depending on your location and the weight of your order. To determine the shipping cost for your specific order, please proceed to the checkout page, where the shipping charges will be included in the pricing of the products.

3. Processing Time

We understand that you're excited to receive your finds in time, and we strive to get your order to you as quickly as possible. International shipping times may vary depending on your location and local customs procedures.

Please allow 1-3 business days for order processing before your items are shipped. We offer priority shipping for our clients. Estimated delivery times typically range from 7 to 21 business days, depending on your location.

4. Customs and Duties

Please be aware that international orders may be subject to customs duties, taxes, and import fees imposed by your country's customs authorities. These charges are not included in the total price displayed at checkout. It's essential to note that customers are responsible for paying any applicable customs fees and duties. We recommend contacting your local customs office for more information on these charges before placing an order.

5. Logistics Partner

We partner with trusted international shipping carriers to ensure the safe and timely delivery of your orders. The carrier used for your shipment will be determined based on your location and shipping method selected at checkout.

6. Tracking Your Order

Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment and estimate its arrival.

7. Lost or Delayed Shipments

While we make every effort to ensure that your order reaches you on time, unforeseen circumstances or customs delays can occasionally occur. If you experience any issues with the delivery of your order, please contact our customer support team, and we will do our best to assist you.

8. Returns and Exchanges for International Orders

Currently, we donot offer any exchange, return or refund of goods sold. However, we are working on serving you better next time.

9. Contact Us

If you have any questions or require further assistance regarding international shipping, please don't hesitate to contact our customer support team at sorta.club@gmail.com or whatsapp us at +919073700555.

Thank you for choosing sorta. for your global fashion needs. We look forward to serving you and ensuring your experience with us is exceptional.